
The CFPB complaint portal still works, companies answer almost every complaint, and in September a federal court kept the Bureau’s funding open. How to file, what happens next, what a complaint realistically gets you, and where else to go.

The UK is bringing buy now pay later into regulated credit on 15 July 2026 with FOS rights, affordability checks and Section 75-equivalent protections. The US went the other way, with the CFPB withdrawing its BNPL Interpretive Rule in May 2025 and state-level patching now filling the federal vacuum. We map the divergence.
Sign up with your email address to receive our weekly news