Financial Ombudsman Service
Coverage of the Financial Ombudsman Service (FOS).
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Financial Ombudsman changes on 1 October 2026: new grounds to dismiss your complaint
Read more: Financial Ombudsman changes on 1 October 2026: new grounds to dismiss your complaintFrom 1 October 2026 the Financial Ombudsman can dismiss a complaint unexamined on a longer list of grounds. What changes, what does not, and why the day you refer your complaint decides which rules apply.
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Buy Now Pay Later, one month on: what actually changed on 15 July
Read more: Buy Now Pay Later, one month on: what actually changed on 15 JulyBuy Now Pay Later came under FCA regulation on 15 July 2026. A month on, the picture is clearer than it was, and in three places it is different from what the pre-launch coverage suggested. Section 75 protection is confirmed rather than hedged. Ombudsman access depends on when you took the agreement out, not when…
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Enhancing Financial Services Bill: what the 2026 King’s Speech actually changes for consumers
Read more: Enhancing Financial Services Bill: what the 2026 King’s Speech actually changes for consumersThe Enhancing Financial Services Bill at the 13 May 2026 King’s Speech bundles five strands: PSR absorbed into the FCA, FOS reform (a new ‘rule-compliant equals fair’ test and a 10-year absolute time limit), SMCR Phase 2, an updated ring-fencing regime and credit union expansion. Plus an FCA Regulatory Initiatives Grid sidebar and the parallel…
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